why people won't admit they're wrong

Here’s Why People Won’t Admit They’re Wrong

It’s been our default mode since we were still in disposable underpants (or cloth, if that’s your thing — don’t judge me). From the time we were kidlets, if given the choice between admitting we were wrong — or had made a mistake or done something we weren’t supposed to — and doing…well…almost anything else,[…]

employee engagement formula

My Top-Secret Employee Engagement Formula

“Not another post about employee engagement.” Hey, I don’t blame you for thinking it. If you do a Google search for employee engagement, I suspect you’ll come up with roughly 23,900,000 results. Give or take. But this post — this post will be different than almost any of those. Of that I’m quite certain. You[…]

becoming a better listener sheldon cooper

7 Indispensable Secrets to Becoming a Better Listener

Remember when you were a kid, and you had a knock-down, blow-out fight with your parents? It could have been about anything, really; and chances are it was about something that, in retrospect, was moronic on your part (or was it just me?). A common refrain, though, in the aftermath and while debriefing your friends[…]

4 Ways to Humanize Company Culture

Organizations are made up of human beings. Now I know we all try to put on a good show, but let’s get real — underneath it all, we’re a hot mess. We’ve got more baggage than the Kardashians going on a ski trip. But through years of training ourselves, we’ve learned how to (most of[…]

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