Tag Archive for management

5 Leadership Lies

Broken GlassRecently I was speaking with a Gen Y professional on the phone during a sort of coaching conversation when the following took place.

“I want to be a leader, but I keep tripping myself up,” he said, sounding frustrated. That’s not a verbatim quote, but it was something like that.

But you already are a leader, I thought to myself.

“There’s no way I’ll ever be a CEO,” he mumbled, still forlorn.

“Why are you worried about being a CEO?” I asked.

“Because that’s like the epitome of leadership,” he said. “And Sara [name substituted] said I could be one someday.”

“It wouldn’t surprise me a bit if you did become one,” I said. “But I’m still not sure why you’re worried about that right now.”

“Well I can’t be a CEO and keep screwing things up.”

I snorted. You cannot be serious, I thought to myself.

“You don’t think executives screw things up?”

“Well no I just meant that –”

“Meant what?” I said, cutting him off. “You’ve convinced yourself of so many leadership lies that you almost don’t know which way is up.”

Managers, front line folks, leaders, aspiring leaders, execs — we all fall for leadership lies sometimes. They’re these myths that we believe for some strange reason, and not only do we believe them, but we remind ourselves of their veracity over and over and over again.

Here are a few I here with more frequency.

1. “I want to be a leader, but [insert random excuse here.]“

I like big buts and I cannot lie, you other brothers can’t deny…

Except in this situation here, where the buts are subconscious parachutes. If you really, truly want to lead, then lead. Brilliant, right? I’ve yet to hear of an organization telling someone to stop demonstrating leadership ability.

2. “I need a title to lead.”

Repeat after me: A title does not make you a leader any more than dressing in a bedazzled white jumpsuit makes you Elvis.

I think the fixation comes from so many years within which rigidly hierarchical power structures squelched any and all initiative, independent thought, etc. But it’s 2013 kids. Sure, there are still some really anal organizations, but they’re increasingly full of anal people who dig that sort of thing. For the rest of us, there are options. And when you find yourselves situated somewhere, you can lead, regardless of whether you have what would be considered a formal leadership title or not.

3. “I try to lead but no one follows me.”

Keep this in mind too: leadership may not look exactly like what you thought it would or should.

You’re not going to walk in in the morning and within one hour have every teammate decked out in kilts and blue face paint ready to go to battle. A good place to start would be to read up on servant leadership. A guy named Greenleaf is most responsible for bringing it into the modern era conversation on leadership.

4. The path to leadership is paved by making fewer mistakes.

False.

5. Leaders make fewer mistakes.

False again. They’re human.

So what does that mean for you? It means that if you’re really a leader, you’re going to lead, regardless of what some silly nameplate or awful business card says. Additionally, you’re not going to fall into the trap of thinking that leading is just telling others what to do when in fact it’s more about serving others. So be human. Be you. Serve others. Lead well. The rest will take care of itself.

5 Things We Can Learn about Leadership from Siri

siriApple’s virtual assistant Siri was designed to learn and get more sophisticated over time. The evolution in Siri’s capability and the increase in value she brings happen as users build a history with her. Learning through experience…what a great concept!

As I used Siri over the past year, I found myself getting frustrated and losing patience when she didn’t understand my request. I would ask her to call someone in my address book – she would tell me there are no Vietnamese restaurants close by. I would ask her to search the web for “succession management” and she would search “efficiency in algorithms”. Not very helpful. In the end, I would often just do the work myself.

Over time, I had an unsettled feeling though. Apple made a big investment to purchase the technology and integrate Siri into their products, so she is clearly talented and has great potential.  A few questions emerged in my mind: What if I was Siri’s leader? What if it was my obligation to develop her for the future?  This got me thinking about how many organizations are struggling to build leadership, build succession processes that really work, and create a culture of learning.

Yes, it’s often easier to just do the work ourselves, especially when someone misses the mark on a task or project. But this is the crux of the problem. As leaders it’s up to us to build capacity for the future. This means we must strive to provide meaningful challenges, show empathy, provide coaching & feedback and we must be patient as individuals learn from their experiences. How often do we bring bright, passionate, talented individuals on board – only to miss every opportunity to help them grow and develop?

Here are a few questions to think about to help you flex your talent development muscles:

1. How am I making a valuable contribution to this person’s development? Take some time for honest self-reflection about where you have made an impact. Dig deep on this one.

2. Am I doing work I shouldn’t be doing? Delegating and empowering others allows you to lead at a higher level. Think about the value you should be bringing.

3. What am I doing to bring out the best in this individual? Understanding someone’s strengths, sweet spot, and passion has simply too many benefits to mention here. Seek to understand.

4. Am I giving important feedback that will truly help this individual? Give the feedback that no one has had the courage to give before. It can be life changing.

5. What is holding me back from helping others develop? Ask yourself if you’re taking enough risks that provide unique opportunities for the individual to not only grow – but to thrive.

Without a doubt, Siri has great potential. She is also a great reminder that really effective talent development and succession management is often hard work and requires discipline, investment, and a deliberate contribution from leaders.  When we do the important work of developing talent, we might even be surprised at the outcomes. In fact, you might be surprised to know that Siri researched, organized, and created most of this blog.

Now that’s some serious talent.

******

Audra August is a Principal, Succession & Talent Planning with Knightsbridge Leadership Solutions.  Audra works with organizations to build strong leadership capacity. Her areas of focus include succession management, team effectiveness, and organizational development. Audra can be reached at aaugust@knightsbridge.ca and @AudraAugust on Twitter.

7 Ways Transformational Leaders Are Different

optimusSome leaders are…different. They have this certain something that resonates with us, and that certain something may be hard to describe and will likely vary from person to person. They’re not perfect, but somehow that’s part of their charm. They possess the ability to motivate people, but it’s often not in the traditional ways.

Like I said — they’re different.

They talk a little differently about organizational life. They appear to cling to this unflappable belief in the potential of people of all sorts to do amazing things together.

We’re drawn to folks like this precisely because they’re different than what you might normally picture in your mind when someone uses the word manager or executive. To say they inspire us sounds so dreadfully cliché, but they do appeal to different parts of our hearts and minds than the “typical” leader.

If we wanted to get all fancypants about it, we would say we’re talking about transformational leadership as opposed to transactional leadership. What’s the difference?

1. Instead of pushing self-interest, they promote group gains.

Transactional leaders appeal mainly to employees’ self-interest. “If you do this, you’ll get this good thing. If you don’t do this, you’ll get this bad thing.”

Transformational leaders help employees connect to each other and the organization’s mission, and the good of the team takes priority.

2. They believe culture is an organic, constantly evolving thing.

Transactional leaders are largely content to work within established culture and norms, rarely seeing a need for change.

Transformational leaders believe that culture is constantly evolving; and its evolution is propelled by the growth, ideas, and accomplishments of people — humans — or in my specific context it’s Mazumans.

3. It’s envelopes, not pencils, that they push.

Transactional leaders don’t really push the envelope. The pencil maybe; but not the envelope. They don’t try things. They rarely mess up big-time because they don’t attempt anything big.

Transformational leaders feel a burn to effect positive change on both human and organizational levels, and are always looking for ways to make that happen.

4. They focus the majority of their energy on what’s right instead of what’s wrong.

Transactional leaders focus far more time on locating problems, finding faults, measuring all deviations, and completely eliminating each of those things.

Transformational leaders are generally more concerned with building on an organization’s unique identity and strengths. That’s not to say they ignore operational or cultural deficiencies; they just focus more of their energy on really tapping into their organization’s mojo.

5. They prefer shaping the future, not reacting to it.

Transactional leaders take the hand they’re dealt.

Transformational leaders want to deal the cards.

6. Instead of promoting a sense of panic when things go sideways, they provide a sense of purpose.

Transactional leaders often incite panic and demand fervent activity as a sign of improvement.

Transformational leaders work to inspire passion and provide a greater context and purpose for performance.

7. They know (wh)Y people do what they do.

Transactional leaders tend to buy into Theory X, which is the assumption that people will do everything they can to avoid working hard. To oversimplify it, they believe that without their transactional style, nothing will get done.

Transformational leaders more often than not subscribe to something more like Theory Y. Theory Y essentially postulates that people inherently want to do good and meaningful work, and are likely to do so given the right conditions.

So what’s the point? I think different is good, and that’s especially true in regards to the distinctions we’re drawing here between the typical management-by-carrot-and-stick and leadership that transforms people and organizations.

What about you? What would you add? In what other ways are transformational leaders different?

(A version of this article originally ran here at CU Insight.)