becoming a better listener sheldon cooper

7 Indispensable Secrets to Becoming a Better Listener

Remember when you were a kid, and you had a knock-down, blow-out fight with your parents? It could have been about anything, really; and chances are it was about something that, in retrospect, was moronic on your part (or was it just me?). A common refrain, though, in the aftermath and while debriefing your friends[…]

leadership emotional emotionally battered employee

Leadership and the Emotionally Battered Employee

Sometimes we inherit them. Perhaps they’ve been hurt by other people within the organization. It may have been their manager, executive, or even the CEO. It may have been you. But there they are, sitting in front of you, obviously hurting, maybe even angry. So what do you do? How do you handle it in that[…]

Commanding Leadership and Servant Leadership: A Contrast

It’s no secret that I’m a huge proponent of servant leadership. There’s a depth and richness to the philosophy of servant leadership that really can’t be reduced to bullet points, but one thing I’ve found that’s helped folks as I’ve discussed this at conferences and during consulting engagements is drawing contrasts between servant leadership and[…]

3 Reasons You Should Listen to Negativity

The undercurrent. Every organization has one – even yours. Maybe especially yours. Sometimes it lurks in the shadows, while other times it can be noticed slithering through various departments. It’s almost always viewed negatively; this is due, at least in part, to the fact that the undercurrent often contains negativity, or at least content presented[…]

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