Human Leadership: Admitting Faults

I was sitting in a meeting one time, and in that meeting we were discussing an issue that had come up with an employee. The employee had screwed up. No one was really arguing that point. What was being discussed was whose fault the screw up was. (Why, oh why, do we spend so much[…]

Training Departments: Quit Marking Your Territory

Growing up, I had a dog that I absolutely loved. He was a miniature schnauzer, and he was awesome. He was the runt of his litter, but had that textbook small-dog-that-thinks-and-acts-like-he’s-a-huge-dog thing going on. He was super friendly, but if another dog came within, oh, say, a city block of our yard, he would growl[…]

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